Live Chat Support in Shared Web Hosting
Along with the telephone and ticket support, we supply live chat support too. You'll be able to get in touch with us every single day, which includes weekends and holidays, and we can give you more details about the shared web hosting that we provide if you are not a customer yet, or about general and billing questions in case you already have an account. Although for entirely tech matters you'll need to open a ticket to our tech support, because such matters require extra time to be taken care of, you may still contact us on the live chat for some technical info. For instance, we will assist you to set up an e-mail address in your email client or troubleshoot multiple issues, saving you considerable time. Even if our phone lines are already off for the day, you'll be able to talk to a live person.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is accessible every single day, even on weekends and holidays. It is one of the best ways to learn more about our Linux semi-dedicated servers in case you don't have an account yet or to get some problem resolved in case you're a client and our customer support representatives will help you in real time regardless of the time of the day you join the chat. In case you are hesitating which package is more appropriate for your websites, if you need advice whether you should order a certain upgrade and how to order it or in case you have troubles setting up an email account on your PC, you will be able to get in touch with us and we'll provide you with the necessary info very quickly. The live chat is online even after our telephone lines go off for the day, which means that when you have an account with us, you can rest assured that you'll always enjoy quick assistance with any kind of question or trouble that shows up.