A 99.9% Server Uptime
Our shared web hosting platform is based on a steady, top–quality hardware architecture and a heavily modified version of Linux. That’s why, no matter what your website is, or how many web site visitors you have, or even in case there’s a DDoS assault, our physical servers will stay up and your websites will remain online.
Our shared web hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is essential to also build your own network infrastructure. That is why we built a custom–configured internal network in each one of our datacenter facilities. Based on premium–quality Juniper switches and routers, our internal network allows for mind–bogglingly fast data transmission speeds and is also completely redundant.
Therefore, you will take advantage of a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, regardless of which web hosting service you have picked.
A 30–Day Money–Back Guarantee
While we have done pretty much everything to lessen all potential risks with our cloud hosting packages and although our company offers top–notch customer support, there are situations when the client simply isn’t satisfied with what we are offering. Or he needs to migrate to a more powerful hosting solution, such as a VPS server or even a dedicated server.
That is why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not completely happy, you will get a reimbursement.
24/7 Technical Support
We’ve punctiliously selected each member of our 24x7 support staff to make certain that we can offer you the very best technical support service you can possibly get. Each one of our technicians has several years of experience dealing with hosting accounts behind his back, hence they know what they are doing. What’s more, they’re at your disposal 24x7x365 – you’ll be able to reach them at any time and they will reply to you ASAP.
Their average response time is below 20 minutes, whilst with other web hosting vendors you need to wait around for days. And we also offer a 1–hour response time guarantee. No matter what happens, your inquiries will be answered within an hour.