Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center integrated into our Web Hosting Control Panel. It boasts a huge repository with frequently asked questions and detailed how–to articles written by our seasoned help desk support team.

  • Top quality support service
  • Educational Video Clips

  • We have compiled a selection of educational video tutorials that visually explain how you can rectify a typical problem connected with your shared web hosting account. You can find the video lessons in the Help Center section.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 customer service and a 1–hour support ticket response guarantee. Our proficient technicians will be online 24–7–365 to respond to your enquiries and to sort out any problem that you may stumble upon. Simply send a help request from the Help Center section and we will reply straight away.