Customer Support Channels
A 1–hour Response Guarantee
Providing high quality support on time is our high priority, so we support each shared web hosting plan with a one hour ticket resolution guarantee. As soon as you share a ticket or post an email, our client support staff will try all they could do to present the most satisfactory resolution for your situation and to provide you with information in a timely fashion.
A Top–quality Support Service
Contact us any time required. Our crew of employees will be on the web for you 24x7x365 to reply to all your doubts and to handle any trouble you will have. You will be able to open a technical support ticket from your Web Hosting Control Panel or send us an e–mail message any time. Also, on working days, you are able to give us a call or work with the live chatting service.
An Intuitive Help Section
QOOBIX Space has included a thorough know–how base into the Control Panel so that you could get helpful step by step information any time. Each area of the Control Panel features its own contextual help area presenting a selection of how–to posts. We have also organized educational videos to offer you with a superior idea of precisely how to accomplish any presented task.