1 hour ticket response
We are devoted to providing a quick and accurate reply to each customer support ticket sent by a client. Our practiced customer service staff representatives will review your issue and will offer you the most effective solution. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average support ticket response time has proved to be twenty minutes.
A Premium Support Service
We have a team of web hosting support technicians who will be happy to reply to all your requests anytime you need support. The majority of our tech support staff members have many years of experience in the shared web hosting arena, so you can constantly count on rapid and detailed answers to your problems.
A User–Friendly Help Center
In the Web Hosting Control Panel you can find an intuitive Help Center section where you can find quick hints on how to use our services. You can find the answers to your inquiries in our F.A.Q. library, see more info in the web hosting account administration articles or check out the educational video tutorials.